Shipping & Return Policy
1. How can I pay?
We accept credit and debit card payments, but only through PayPal. You don't have to be registered with PayPal to pay for your order.
2. Where do you deliver?
We ship worldwide.
3. How long will my order take to arrive?
UK – 5-7 working days
International – 5-10 working days
4. How much do I pay for delivery service?
UK – 2.00 GBP (for one t-shirt), delivery costs may vary if you order more than one t-shirt
International – delivery costs vary depending on your location.
5. Will I be charged cutoms and imports duties
We’re sorry, but we cannot tell you what the custom charges will be, as this varies widely. For information on current charges, contact your local customs office.
YO STREET ZONE is not responsible for any loss or damage during shipping.
1. Can I return a product?
If there is anything wrong with the product you purchased or you are not happy with it, you can return the product and get a refund within 14 days after you received the product. If the item has been used, washed or is not returned in the original packaging, we unfortunately cannot give you a refund.
2. How can I return an item?
- Send an email to [email protected] and request a return.
- Repack the item in its original packaging. Include a copy of your delivery note.
- Send the parcel to the return address given on request.
- Obtain proof of postage from the Post Office.
- Keep your certificate of postage safe as you will need this as your proof of return.
3. How long will my refund take to be processed?
If you would like to return an item, we will refund you within 21 days of the day that we will email you to confirm that you are entitled for a refund. Please note that it is required that the product returned is received back to us within 14 days from the day you were given the return address. Delivery costs will not be refunded.
In the event that we do not receive your returned goods, we will ask you to provide the certificate of posting from the Post Office as proof of postage. We reserve the right to refuse a refund if you are unable to provide the certificate of posting.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
YO STREET ZONE reserves the right to reject returns sent or communicated beyond the return limit, or items which are not in the same condition in which they were received.